CONNECTED SYSTEMS

Software integrations without losing control of the workflow.

APIs, data and operational steps designed to connect the tools you already use, with errors and responsibilities kept under control.

Complete the form and your request will go directly to the ZenCode team.

CONNECTED SYSTEMS 3 STEPS
  1. Existing systems
  2. Rules and controls
  3. Observable workflow

An engagement to define around your data and your process.

RECOGNISE THE PROBLEM

The systems work. It is the hand-off between them that breaks down.

Information often passes through a CRM, management system, portal and spreadsheets before reaching the person who needs it. We map the journey, assess the available interfaces and determine where to integrate or automate without hiding exceptions.

WHEN IT MAY HELP

When the same information is entered repeatedly, updates arrive late or errors between systems remain invisible.

  • Manual data re-entry

    The same records or activities are copied across platforms and checked repeatedly.

  • Statuses out of sync

    Decision-makers have to work out which system contains the latest information.

  • Invisible exceptions

    When a step fails, the error only emerges after it is reported by the team or a customer.

FROM THE PROBLEM TO THE FIRST ACTION

A useful integration must be manageable.

We do not choose an automation tool before understanding the data, responsibilities and expected behaviour when an error occurs.

  1. We trace the data journey

    We identify the source, destination, transformations, frequency and owner of the workflow.

  2. We design rules and exception handling

    We define validation, duplicate handling, retries, notifications and recovery procedures where needed.

  3. We implement and monitor

    We implement the agreed integration and make outcomes and anomalies easy to understand.

WHAT THE ENGAGEMENT INCLUDES

Integration does not mean “connect it and forget it”.

Activities and conditions are defined around the actual case before the proposal.

Activities to include in the scope

  • Mapping of sources, hand-offs and exceptions
  • Assessment of APIs, access and constraints across the systems involved
  • Connectors or automation with agreed controls
  • Error handling, release and operational oversight to be defined

To assess together

  • APIs, documentation, permissions and provider limitations
  • Data quality, update frequency and authoritative source
  • Credentials, security, workflow ownership and incident management

If a system does not provide suitable interfaces, we assess alternatives and limitations before committing to an integration.

EVIDENCE, NOT PROMISES

From e-commerce to operational decisions.

Commissioned by WNDR, we developed the custom plugin that connects WordPress/WooCommerce with Microsoft Dynamics 365 Business Central for Shopyfarm. For Progetto Automazione, we built the application component of the Lightning Map delivered to Navimeteo.

ZenCode’s contribution to Shopyfarm is limited to the connector commissioned by WNDR; the public website screenshot is included solely for context. Navimeteo is the end client of Progetto Automazione, our direct client.

FREQUENTLY ASKED QUESTIONS

Before we begin, let’s clarify.

A few answers to help you get to know us.

Ask ZenCode a question
Can you connect software we already use?

We assess APIs, documentation, permissions and data quality before proposing an integration. Feasibility also depends on limitations imposed by the providers.

How do you handle synchronisation errors?

Within the project, we define controls, alerts, recovery options and who must intervene. The response depends on the criticality of the workflow and the systems involved.

Do the existing systems need to be replaced?

Not as a matter of principle. If the tools perform their role well, integration can make them more valuable. We consider replacement only when limitations or costs make it the sensible option.

BRINGING EXPERTISE INTO YOUR CONTEXT

Let’s define
the first useful step.

Tell us which tools are involved, what data needs to move and where the workflow currently breaks down. Your request will go directly to our team.

Let’s discuss the systems you need to connect