A custom business management system that shows the status of every case.
Statuses, documents, responsibilities and deadlines in a shared operational workflow designed around your team.
Complete the form and your request will go directly to the ZenCode team.
- Cases and roles
- Statuses and documents
- Shared view
An engagement to define around your data and your process.
The case moves forward. Its history remains scattered.
The focus is your team’s recurring operations: cases, responsibilities and deadlines, including workflows that involve clients. We start with the steps that currently have to be reconstructed across emails, spreadsheets and separate tools.
When a case moves between several people and it is not immediately clear who needs to act, which documents are missing or which deadline is approaching.
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A status that must be reconstructed
Finding out where the work stands means asking for updates or searching across different tools.
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Documents without context
Files and requests are scattered across emails and folders, without a clear link to the case.
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Responsibilities are hard to see
Deadlines and next steps rely on people’s memory instead of a shared status.
First we define the case workflow. Then we design the system.
The structure is shaped by the decisions your team makes every day, not by a template used for every business.
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We follow a real case
Using a representative case, we map statuses, exceptions, documents and hand-offs between roles.
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We define views and permissions
We establish who can see or change what, and which information people need to act without searching elsewhere.
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We release the first workflow
We build the agreed scope and validate each step with the people who will use it.
An effective management system has clear boundaries and responsibilities.
Activities and conditions are defined around the actual case before the proposal.
Activities to include in the scope
- Mapping of cases, statuses, roles and documents
- Agreed operational views and deadlines
- Permissions and restricted areas where needed
- Workflows and connections to existing systems
To assess together
- People who use and manage the process
- Data, documents and systems to connect or migrate
- Access rules, retention requirements and validation criteria
Data imports, integrations, training and support are defined within the project; they are not automatically included in every management system.
Different cases, the same need for control.
Stellina connects prospects, clients, funding calls, cases and documents. The F24 deadline management system developed for Progetto Soluzione brings together clients, deadlines, attachments, notifications and operational statuses. In both cases, the workflow is rooted in the team’s real work.
Stellina
From separate emails and checklists to one system for grants and applications.
F24 deadline management system
Business software built and managed by ZenCode Solutions for Progetto Soluzione S.r.l.F24 deadline management: clients, documents and statuses in one workflow.
Before we begin, let’s clarify.
A few answers to help you get to know us.
Ask ZenCode a questionDo we need to replace our current management system?
Not necessarily. Before proposing a new tool, we assess whether the problem concerns a missing feature, a hand-off between systems or the entire process.
Can we start with a single type of case?
Yes. A focused initial workflow helps define roles, data and validation criteria before the system is expanded.
How do you manage access and documents?
We define roles, permissions and document handling based on the data and people involved. The technical and organisational scope must be agreed before development begins.